Please be assured that we check very carefully that items leave us in good condition, it is not in our or your interest for items to arrive damaged. The cost and time involved in putting damage or issues right is very significant, as a result we are ve...

Unfortunately, even though we use the most reliable delivery services we can, items can still be delayed. If your item has not arrived in the normal timescale there maybe several reasons for the delay. Are you sure the despatch address we have is your cu...

We truly hope you are completely satisfied with your purchase, we check all items before despatch for damage and to ensure it is the correct item and package the item carefully to ensure it makes it to you in good condition. However, if you need to exc...

The vast majority of our emails get our customers without any problems, however, in this age of excessive spam email some internet providers and email software can filter out not just the junk email but emails you actually want and need to receive. As soo...